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HQhair reviews, experiences and ratings
All reviews of HQhair on Review Gorilla are written by real consumers with real experiences. They are not edited by us or anyone else and reflect the experiences of the reviewer. Read all HQhair reviews and maybe leave a review yourself to help others make the right choice.
A good or less good experience is subjective, what one person thinks is good is not necessarily true for everyone. Therefore, all reviews on HQhair are broken down into different parts such as; the ordering process, the price, the delivery and service.
So from now on, read all the reviews and ratings of HQhair on Gorilla Review and make an educated guess before you buy online.
The HQhair website has been verified by us and is a reliable company to place an order. HQhair is registered with the GOV.UK and the website is secured with an SSL certificate. This SSL certificate is visible through the lock in front of the domain name and indicates that the data you send through the website is protected. It is therefore safe to place an order online here.
HQhair has been active on the UK market for a long time and has built a good online reputation. Read all the reviews of HQhair here and make a good choice before you buy online.
On the first of April 2023, I ordered the ELEMIS SUPERFOOD pack (3 products). I received the package few days later. They sent me the incorrect products, what made me go to the Post Office in working hours in order to return the products. They attempt to send them to me for the second time and to my surprise, they sent me the same incorrect items. I could not believe it.
They confirmed that they will refund the cost of the postages as they were the ones sending the incorrect products. I received the first refund for the postage in April, however, the amount for the second postage for returning the incorrect items received, has not been paid.
I have been dealing with this issue since April, and I believe I have been extremely patience.
I have never expected to experience this appalling service.
They have been providing the same canned responses confirming the amount paid sending back the incorrect products for the second time was already sent on the 17th of July 2023. After requesting new payment methods, today 6th of September, they confirmed to me the below information:
Thank you for getting in touch regarding order.
I am very sorry for the issues on this order, I have spoken to our finance team and unfortunately we are unable to issue a refund for the postage fees any further.
So, they have been lying to me all the way along.
Frequently asked questions
HQhair has 2 reviews with an average of 5.5 as customer rating. Also, 50% of all reviews indicate that they would buy here again. Read all about it.
HQhair is mainly active in the diet & health and webshops sectors.
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